Refund policy
We want you to love your shirt. If something's wrong with it, we'll make it right — no interrogation required.
How we work
Every JAC tee is printed to order, just for you. Nothing sits in a warehouse. That's how we keep the designs weird and the quality high — but it also means we can't restock a returned shirt, so we're not able to accept returns for a change of mind or the wrong size. Check the size chart before you order (between sizes? size up).
We'll replace it or refund it, free, if:
- We sent the wrong item
- It arrived damaged or defective
- The print is misaligned, cracked, or otherwise not what it should be
- Your order never showed up
How to reach us
Email info@jewelryartistcollective.com within 30 days of delivery with your order number and a photo of the issue (plus the shipping label if the package arrived damaged).
That's it. Replacement or full refund - your call. Refunds go back to your original payment method, typically within 5–10 business days of approval.
What we can't cover
- Change of mind, or ordering the wrong size
- An address mistyped at checkout (we can reprint at cost)
- Normal wear, or damage from washing or ironing outside the care instructions
Keep it looking good
Wash cold, tumble dry low, and don't iron directly on the print. Your shirt will outlive several of your soldering projects.
Policy Updates
This Refund Policy may be updated at any time without notice. For the most current version, please contact us at info@jewelryartistcollective.com.